Resources

Brightside Community Homes Foundation
#300 – 905 West Pender Street,
Vancouver, B.C.
V6C 1L6

P: (604) 684 3515
F: (604) 684 3677

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Forms

Housing Application

To apply for a unit in one of our buildings, download and print our tenancy application form. Complete the form and mail or deliver it with all required documents to:

Brightside
#300 – 905 West Pender Street
Vancouver, B.C.
V6C 1L6

For complete instructions on the application process click here.

If you have questions about the application process or any of our affordable housing options, please take a look at our Frequently Asked Questions page. If you still can’t find the answer to your question, contact us directly at (604) 684 3515.

Download Application form

Complaint Form

Do you have an issue you would like to bring to our attention? Download, print and complete our complaint form and mail or deliver it to:
Brightside
#300 – 905 West Pender Street
Vancouver, BC
V6C 1L6

Download Complaint Form

Request for Repairs

For non-urgent repair items, please complete a Request for Repairs form and place it in the manager’s box at your building. They are picked up twice a week and prioritized based on urgency.

Download Request Form

Shelter Aid for Elderly Renters (SAFER) Application Form

The Shelter Aid for Elderly Renters (SAFER) program helps make renting more affordable for BC seniors with low to moderate income. SAFER provides monthly cash payments to eligible BC residents who are age 60 or over and who pay rent for their homes.

Download Form

Documents

Resident Handbook

If you have questions regarding anything to do with Brightside homes, rent, common areas, cleaning and care, safety or community developments please consult out Resident Handbook.

Download

Brightside’s priority remains the health, safety, and well-being of our residents and staff.

We are actively responding to the recommendations from the Provincial Health Officer. We are also in regular communication with BC Housing and are following or exceeding recommended best practices.

We thank all of our residents and partners for your cooperation in protecting our communities. We will keep you updated regularly through this website and through direct resident communications, as needed. We will also provide information about programs and resources that may be available to you from other organizations.

Visit the Brightside News Releases and Media page often for updates on how we are addressing the COVID-19 situation at Brightside

Useful Resources

What to do if you have symptoms.

IF YOU HAVE SYMPTOMS OR SUSPECT YOU HAVE BEEN EXPOSED TO SOMEONE WHO DOES HAVE COVID-19:

NEW: BCCDC information on COVID-19 is available in 110 languages, 7:30 a.m. to 8:00 p.m. at: 1-888-COVID19 (1-888-268-4319) or via text message at: 604-630-0300
(note this is NON-MEDICAL advice only, provided by the BC Government)
Call 8-1-1 for health advice. (Note that you may need to wait a long time to get through.)
Call 1-833-784-4397 for Coronavirus information
Call ahead before visiting a clinic, doctor, or health care provider

Self Isolation is Important for Protecting Yourself and Those You Care About

The Public Health Agency of Canada recommends you take the following actions to self-isolate yourself and reduce the chances of contracting COVID-19 (coronavirus). This is particularly critical if you are over the age of 70, or if you have pre-existing health conditions such as respiratory ailments or heart disease.

Do not leave home unless absolutely necessary, such as to seek medical care.
Do not go to school, work, other public areas or use public transportation (e.g., buses, taxis).
Arrange to have groceries and supplies dropped off at your door to minimize contact.
Stay in a separate room and use a separate bathroom from others in your home, if possible.
If you have to be in contact with others, keep at least 2 metres between yourself and the other person. Keep interactions brief and wear a mask.
Avoid contact with individuals with chronic conditions, compromised immune systems and older adults.

Additional information on COVID-19 prevention and care

Coronavirus PDF

Please note that while we will do our best to provide updates on the COVID-19 situation, we recommend visiting one of the following resources for the most up-to-date information on COVID-19:

Public Health Agency of Canada (Government of Canada)
British Columbia Centre for Disease Control (Provincial Government)
City of Vancouver (Municipal Government)
Centres for Disease Control (United States Government)
World Health Organization (WHO)

Self Assessment Tool

The Self-Assessment Tool below may help you determine whether or not you need testing: https://bc.thrive.health/

Source: Government of British Columbia

Be Informed!

Know how to prevent the spread of the virus, how to recognize it, and what to do if you suspect you may have it.

Click Here to download this infographic

Washing your hands – thoroughly and often – is something we can all do to reduce the spread of COVID-19

Hand Washing PDF

Other useful resources from the Public Health Agency of Canada:

Vulnerable Populations and COVID-19 (information sheet)

How to Isolate at Home When You Have COVID-19 (information sheet)

Seniors 411 Centre Society

Address: 704-333 Terminal Avenue, Vancouver, B.C. V6A 4C1
Phone: (604) 684 8171
Website: www.411seniors.bc.ca

– General Support

Health Link

Health Link
For medical questions or concerns. Phone: 8-1-1

– Medical Support

Shelter Aid for Elderly Renters (SAFER)

Address: 101-4555 Kingsway, Burnaby, B.C. V5H 4V8
Phone: (604) 433 2218
Website: www.bchousing.org

-Government Subsidy

Greater Vancouver Food Bank (GVFB)

Phone: (604) 876 3601
Website: www.foodbank.bc.ca

-Affordable Food

HandyDART

Door-to-door transportation for people struggling with mobility.
Phone: (604) 575 6600
Website: www.translink.ca

-Transportation

Association of Neighbourhood Houses BC (ANHBC)

Association of Neighbourhood Houses BC (ANHBC)
Provides information about neighbourhood houses across Vancouver.
Phone: (604) 875 9111
Website: www.anhbc.org

-Neighbourhood Homes

Brightside Mobile App

Access resources and information on the Brightside mobile app

The Brightside app is a resource created for Brightside residents that will serve as a centralized platform for information and resource sharing among our resident population. This mobile app works on both mobile phones and tablets.

There is no sign-in requirement and no fee for the use of the app.
The Brightside app is available for iOS and Android devices. Visit the App Store if you have an iPhone or iPad; visit Google Play if you have and Android device.

Download on the App Store
Download App on the App Store for iOS devices

Get it on Google Play
Download App on Google Play for Android devices

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.