Brightside Community Homes Foundation
#300 – 905 West Pender Street,
Vancouver, B.C.
V6C 1L6

P: (604) 684 3515
F: (604) 684 3677



Housing Application

Please Note that Brightside is not accepting housing applications at this time as our waitlist is currently full. For more information, click here.

If you have questions about the application process or any of our affordable housing options, please take a look at our Frequently Asked Questions page. If you still can’t find the answer to your question, contact us directly at (604) 684 3515.


Complaint Form

Do you have an issue you would like to bring to our attention? Download, print and complete our complaint form and mail or deliver it to:
#300 – 905 West Pender Street
Vancouver, BC
V6C 1L6

Download Complaint Form


Request for Repairs

For non-urgent repair items, please complete a Request for Repairs form and place it in the manager’s box at your building. They are picked up twice a week and prioritized based on urgency.

Download Request Form


Shelter Aid for Elderly Renters (SAFER) Application Form

The Shelter Aid for Elderly Renters (SAFER) program helps make renting more affordable for BC seniors with low to moderate income. SAFER provides monthly cash payments to eligible BC residents who are age 60 or over and who pay rent for their homes.

Download Form


Resident Handbook

If you have questions regarding anything to do with Brightside homes, rent, common areas, cleaning and care, safety or community developments please consult out Resident Handbook.


COVID-19 (Coronavirus) Info

Brightside’s priority remains the health, safety, and well-being of our residents and staff.

We are actively responding to the recommendations from the Provincial Health Officer. We are also in regular communication with BC Housing and are following or exceeding recommended best practices.

We thank all of our residents and partners for your cooperation in protecting our communities. We will keep you updated regularly through this website and through direct resident communications, as needed. We will also provide information about programs and resources that may be available to you from other organizations.

Visit the Brightside News Releases and Media page often for updates on how we are addressing the COVID-19 situation at Brightside

Useful Resources

What to do if you have symptoms.



  • NEW: BCCDC information on COVID-19 is available in 110 languages, 7:30 a.m. to 8:00 p.m. at: 1-888-COVID19 (1-888-268-4319) or via text message at: 604-630-0300
    (note this is NON-MEDICAL advice only, provided by the BC Government)
  • Call 8-1-1 for health advice. (Note that you may need to wait a long time to get through.)
  • Call 1-833-784-4397 for Coronavirus information
  • Call ahead before visiting a clinic, doctor, or health care provider

Self Isolation is Important for Protecting Yourself and Those You Care About

The Public Health Agency of Canada recommends you take the following actions to self-isolate yourself and reduce the chances of contracting COVID-19 (coronavirus). This is particularly critical if you are over the age of 70, or if you have pre-existing health conditions such as respiratory ailments or heart disease.

  • Do not leave home unless absolutely necessary, such as to seek medical care.
  • Do not go to school, work, other public areas or use public transportation (e.g., buses, taxis).
  • Arrange to have groceries and supplies dropped off at your door to minimize contact.
  • Stay in a separate room and use a separate bathroom from others in your home, if possible.
  • If you have to be in contact with others, keep at least 2 metres between yourself and the other person. Keep interactions brief and wear a mask.
  • Avoid contact with individuals with chronic conditions, compromised immune systems and older adults.

Additional information on COVID-19 prevention and care

Coronavirus PDF

Please note that while we will do our best to provide updates on the COVID-19 situation, we recommend visiting one of the following resources for the most up-to-date information on COVID-19:

Self Assessment Tool

The Self-Assessment Tool below may help you determine whether or not you need testing:


Source: Government of British Columbia

Be Informed!

Know how to prevent the spread of the virus, how to recognize it, and what to do if you suspect you may have it.

Click Here to download this infographic


Washing your hands – thoroughly and often – is something we can all do to reduce the spread of COVID-19

Hand Washing PDF


Other useful resources from the Public Health Agency of Canada:

Community Contacts

Seniors 411 Centre Society

Address: 704-333 Terminal Avenue, Vancouver, B.C. V6A 4C1
Phone: (604) 684 8171

– General Support

Health Link

Health Link
For medical questions or concerns. Phone: 8-1-1

– Medical Support

Shelter Aid for Elderly Renters (SAFER)

Address: 101-4555 Kingsway, Burnaby, B.C. V5H 4V8
Phone: (604) 433 2218

-Government Subsidy

Greater Vancouver Food Bank (GVFB)

Phone: (604) 876 3601

-Affordable Food


Door-to-door transportation for people struggling with mobility.
Phone: (604) 575 6600


Association of Neighbourhood Houses BC (ANHBC)

Association of Neighbourhood Houses BC (ANHBC)
Provides information about neighbourhood houses across Vancouver.
Phone: (604) 875 9111

-Neighbourhood Homes

Brightside Mailing List Sign-Up

Sign up for updates on Brightside's new projects and redevelopments. *Brightside does not share your email and you can unsubscribe at any time.