Brightside Community Homes Foundation (“Brightside”) is a private-sector, non-profit organization that owns and manages 28 rental properties across Metro Vancouver, providing affordable homes to those who struggle to meet the demands of market housing. In addition to property management, Brightside is a values-driven organization that is committed to building and maintaining a safe and healthy workplace culture and building connections within the Brightside housing communities.
COMMITMENT TO DIVERSITY
At Brightside, we envision a future where all people have access to homes within a safe, vibrant and healthy community. We are committed to recognizing and reflecting the diversity of the people we house, the communities we build, and the talent we employ. Brightside fosters an inclusive workplace culture where ideas, individual abilities and diverse perspectives are valued and each person is encouraged to learn, develop, and contribute in a meaningful way.
OPPORTUNITY
Brightside is seeking a passionate and people-centered individual for the role of People & Admin Coordinator. This position will report directly to the Manager, People & Administrative Operations. This individual will focus on both the people-operations and human resource functions for the organization (of approx. 35 employees), as well as provide administrative support for Brightside’s Board of Directors. We are seeking an individual who wants to create meaningful impact, be a culture and inclusion champion, and is accustomed to working in a fast-paced, forward-thinking environment, while handling complex administrative duties with a high degree of accuracy.
MAIN AREAS OF FOCUS
• To maintain (and elevate) Brightside’s unique and thriving workplace culture by providing excellent employee relations, building strong relationships, effectively resolving issues and concerns, and promoting a collaborative team environment.
• To provide a complete range of People & Culture services to align with an integrated, progressive, and supportive philosophy of human resources.
• To facilitate the implementation and execution of People & Culture strategies, policies, and programs to enact Brightside’s commitment to Equity, Diversity and Inclusion and support employees through all steps of the employment life cycle.
• To perform detail oriented, administrative functions that respect confidentiality and ensures that staff, Board, and/or organization matters are addressed and executed in a professional and timely manner.
KEY DUTIES & ACCOUNTABILITIES (PEOPLE & CULTURE)
• Facilitate all aspects of the employment life cycle in accordance with Brightside’s established People & Culture/People-First Plan with a focus on Equity, Diversity, and Inclusion;
• Serve as a ‘Culture Champion’ to help drive employee engagement initiatives, events, and programming to foster and maintain Brightside’s vibrant employee culture;
• Facilitate smooth, organized, and consistent recruitment and onboarding of new hires and ensure new employees are set up for success;
• Update, track, and manage analytics on key human resource metrics;
• Facilitate administrative processing and data entry of People-related employee information such as onboarding documents, timesheets (and OT hours), vacation and personal care leave entitlements, benefits forms, birthdays, and change of address, with the utmost confidentiality and accuracy;
• Facilitate and/or assist with the development of programs and procedures to ensure continuous improvement of employee performance and well-being;
• Facilitate and organize annual employee programs including: employee surveys, performance management, training & professional development, compensation programs, group benefit plans, RRSP matching program, service recognition and special awards;
• Together with the Manager, People & Administrative Operations, research, advise and stay up to date on changes in employment law and compliance with federal and provincial legislative requirements related to employment and safety;
• Maintain filing and distribution systems for records and files including, but not limited to: confidential information, personnel files, payroll files, financial information and other sensitive documents; and
• Other duties, as assigned by the Manager, People & Administrative Operations and/or COO.
KEY DUTIES & ACCOUNTABILITIES (ADMINISTRATIVE SERVICES)
• Perform administrative duties in support of Brightside’s Board of Directors with strict confidentiality and professionalism;
• Prepare and maintain professional documents including, but not limited to: agendas, briefing notes, Board packages, meeting minutes, presentations, spreadsheets, correspondence, lists, forms, and constating documents;
• In support of the COO and/or CEO, assist with the coordination of effective Board meetings by ensuring well-defined agendas are presented and distributed in a timely manner, and invited parties are identified and provided with advance notice of the meeting date;
• Facilitate ongoing Board communication and information distribution using the ‘Boardable’ on-line platform;
• Prepare and transcribe detailed meeting minutes for accurate record keeping of key-decisions made by the Board of Directors;
• Work alongside other administrative staff as needed to ensure administrative needs of the organization are met, such as: answering, redirecting or responding to incoming calls or voicemail messages, providing general information about the organization, assisting, announcing, and (re)directing visitors as needed, accepting/processing rent payment(s) from residents and issuing receipts;
• Assist with procurement and sourcing of local, values-aligned, and mission-driven goods and services based on purchasing guidelines; and
• Provide cross-departmental, administrative support and/or other duties or projects as assigned by the Manger, People & Administrative Operations.
The preceding job description is not exhaustive and may change from time to time depending on the needs of the organization.
QUALIFICATIONS, DESIRED SKILLS, AND ATTRIBUTES
• People & service focused: Exceptional commitment to delivering the highest levels of integrity and service to both internal and external stakeholders and maintaining Brightside’s reputation as a values-based employer;
• Practical working knowledge of the BC Employment Standards Act, Human Rights Code, and WorksafeBC;
• Open and approachable demeanor with the ability to relate, communicate, and support people at all levels of the organization, while providing effective coaching, advice, support and guidance, when appropriate;
• Minimum of two (2) years’ experience in a people-serving role such as human resources assistant, office coordinator, or a similar/equivalent role;
• Proven experience with high-level administration;
• Impeccable listening, writing, communication, and empathy skills with a strong personal integrity and commitment to Diversity and Inclusion;
• Demonstrated ability to work with discretion in preparing and handling/addressing information of a confidential or sensitive nature; and
• Previous experience with Board administration and/or transcribing meeting minutes would be preferred.
ADDITIONAL INFORMATION
The successful incumbent will be passionate about People & Culture and will be a naturally skilled communicator. They will be curious and inquisitive, eager and adept at problem-solving, and possess a strong sense of humility. They will have a natural ability for multi-tasking, an eye for detail and processes, and well-developed writing skills. They will be a highly ethical, organized, independent, self-starter that thrives on challenges, but works well as part of a team. They will promote and foster a culture and work environment that is productive, open, safe, collaborative, empowering, and equitable and inspire others to conduct themselves in accordance with the organization’s core values. A criminal record check for working with vulnerable children and adults is required for this position.
Brightside has pledged a “Commitment to Diversity and Inclusion”; the successful incumbent will be aligned with this commitment and the organization’s core values. Brightside is also proud to be a certified Living Wage employer. Expected salary range for this position: $58,000-$65,000/year (to commensurate with experience) with a generous Paid Time Off (PTO) benefit. A competitive extended health, dental, and vision package is provided to qualified employees upon hiring. An employer matching RRSP program (as well as other additional benefits) is offered after three (3) months of successful employment.
EMPLOYER PROFILE
Brightside is proud to lead with its values. We attribute our success to the unique contributions of every employee. Collectively, we commit to a workplace that demands a culture of respect, trust, humility, and accountability. We proudly celebrate diversity and inclusion and recognize that the road to reconciliation is a continuous journey at Brightside, and not a destination. Brightside invests in its people and is committed to providing a positive, supportive, and meaningful employee experience.
HOW TO APPLY
Brightside is an inclusive employer and encourages applications from women, persons with disabilities, members of visible minorities, First Nations, people of all sexual orientations and gender identities. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. If you don’t have all of the qualifications and desired skills, but feel that you’d be a great fit for Brightside and this position, we invite you to submit your resume and cover letter in PDF format to careers@brightsidehomes.ca with “People & Admin Coordinator + {Your Name}” in the subject line and let us decide! All applications will be carefully considered. Postings will remain open until the specified submission deadline or until filled. We thank all applicants for their interest in these career opportunities, however, only candidates selected for an interview will be contacted. We thank all applicants for their interest.