Brightside Community Homes Foundation (“Brightside”) is a charitable, non-profit housing society that has been providing affordable rental homes for seniors, families, and people with disabilities for over 70 years. Brightside is committed to creating inclusive, resilient communities, throughout Metro Vancouver, with safe and secure homes for those that may otherwise struggle to meet the demands of market housing.

 

COMMITMENT TO DIVERSITY

At Brightside, we envision a future where all people have access to homes within a safe, vibrant and healthy community. We are committed to recognizing and reflecting the diversity of the people we house, the communities we build, and the talent we employ. Brightside fosters an inclusive workplace culture where ideas, individual abilities and diverse perspectives are valued and each person is encouraged to learn, develop, and contribute in a meaningful way.

 

OPPORTUNITY

Brightside is currently seeking to fill a full-time, 12-month term contract position on our Property Services team in the role of the Building Service Coordinator, reporting to the Director, Property Services. The purpose of this position is to work closely with Property Services staff at our Moreland Kennedy property (located at 2495 West 3rd Avenue, Vancouver) which will undergo a net zero retrofit. During these extensive upgrades, the Building Service Coordinator (together with Property Services staff) will be responsible for a variety of on-site duties such as providing secure, authorized access to the building, individual suites and maintenance areas, while also providing exceptional, person-centred, customer service to our Brightside community of residents.

 

MAIN AREAS OF FOCUS

  • Serve as an on-site liaison between Brightside residents, third-party contractors and service providers;
  • Provide secure, authorized access to buildings and/or suites to third-party contractors and service providers;
  • Respond to and address emerging on-site matters and issues;
  • Post and/or deliver paper notices in the building and/or individual suites; and
  • Assist/Coordinate scheduling of third-party contractors and services providers, as required.

 

KEY POSITION RESPONSIBILITIES

  • Post building notices and/or deliver resident-specific correspondence;
  • Provide resident-centred, courteous and respectful customer service to Brightside residents, third-party contractors and service providers;
  • Provide third party contractor management and ensure approved work is completed as per scope of work;
  • Provide access for pest control treatments, as required;
  • Undertake basic repairs and replacements related to building fixtures, lighting, door/window security and appliances, as required;
  • Provide installation of minor signage using glue, tape and basic hand tools, and complete ad-hoc work orders as assigned to you by the Director, Property Services, or the Field Services Manager;
  • Report equipment and/or areas requiring attention or repairs, including fire and security hazards, to the Field Services Manager; and
  • Eliminate safety hazards, where safely possible, and set-up safety barriers.

 

The preceding job description is not exhaustive and may change from time to
time depending on the needs of the Foundation.

 

SKILLS & EXPERIENCE

  • Ability to communicate effectively in English – written and verbally
  • Minimum of one to two (1-2) years’ experience in construction, maintenance, and/or property management
  • Previous experience working with vulnerable populations would be preferred
  • A team player with solid interpersonal skills, committed to building relationships and delivering excellent customer service
  • Ability to work independently and exercise sound judgement
  • Must be reasonably, physically fit and able to climb stairs, as needed
  • Proven time management, organization and problem-solving skills
  • Adaptable, strong attention to detail, with basic handyperson skills
  • Ability to effectively navigate and use a smart phone (for calling, emailing, taking and sending pictures, texting, etc.).

 

ADDITIONAL INFORMATION

  • This opportunity is a 12-month term contract with the possibility of extension and/or a permanent position for the right incumbent.
  • A criminal record check for working with vulnerable children and adults is required for this position.

 

Field Office: Within the Collingwood neighbourhood of Vancouver. Each workday, Field team members meet at the Field Office for the morning briefing, to collect assignments, tools, and/or work vehicles, and return at the end of the workday.

 

Hours of Work: The Field team’s typical hours of work will be based on a 37.5 hour work week; 8:00 am to 4:30 pm, Monday to Thursday, and 8:00 am to 2:30 pm on Fridays, with a 30-minute daily lunch break. Brightside may require some flexibility in scheduling to address deadlines, third-party contractors or service providers, and other scheduling factors.

The Field team may be required, on occasion, to work outside the typical hours of work. Overtime must be authorized in writing, in advance, and signed off by their manager within 24 hours unless otherwise pre-approved.

 

Diversity & Inclusion: All Brightside employees are expected to accept and champion Brightside’s Commitment to Diversity and Inclusion and should be well aligned with this commitment and Brightside’s core values.

 

Compensation: Brightside is proud to be a certified Living Wage employer. Salary range for this position is $55,000-60,000 per annum. Our competitive extended health benefits package includes dental and vision care, as well as an employer-matching RRSP program after three months of continuous employment.

 

HOW TO APPLY

We always look forward to receiving applications from great people who would like to work with us! If you think you’d be a good fit for Brightside and this exciting position, we invite you to submit your resume and cover letter in PDF format to: careers@brightsidehomes.ca with “Building Service Coordinator + {Your Name}” in the subject line.

 

Postings will remain open until the specified submission deadline or until filled. We thank all applicants for their interest in these career opportunities, however, only candidates selected for an interview will be contacted. We thank all applicants for their interest.

 

Posted January 16, 2025