Mary McKay is Brightside’s Chief Operating Officer. As an innovative and influential people-manager with an innate ability to build meaningful relationships, Mary oversees the people, housing, and administrative operations at Brightside. With a keen eye for optimizing strategic operations and outcomes, Mary is committed to team collaboration and service excellence. In this role, Mary brings 20+ years of experience in people & culture, change management, administration, policy development, and service improvement models. Mary has worked in the public, private, and not-for-profit sectors, and is most passionate about building connections and working with mission-driven organizations.