Brightside Community Homes Foundation
#300 – 905 West Pender Street,
Vancouver, B.C.
V6C 1L6

P: (604) 684 3515
F: (604) 684 3677

Resources: COVID-19 Supports Directory (July 17)

en English

Below you will find a consolidated list of the most relevant resources. We recommend bookmarking this page for quick reference in the future.

COVID-19 Information

RESOURCE INFO CONTACT
Non-medical information about COVID-19 Translation services are available in more than 110 languages.
7:30 am – 8 pm daily.
1-888-COVID19 (1-888-268-4319)
or via text message at
604-630-0300.
For the deaf and hard of hearing, call 7-1-1
REACH UPCC If experiencing more than mild symptoms and would like to be tested, you can access the UPCC For consultation with a nurse call
604-216-3138

Community Supports

RESOURCE INFO INFO
VPD
non-emergency line
For city services, noise complaints, language interpretation, reporting of vandalism. Call 3-1-1
or
604-717-3321
Quarantine Conflict Resolution Service To help with residents with increased neighbour conflicts due to COVID-19. https://www.mediatebc.com/resolving-other-disputes/quarantine

Delivery Services

RESOURCE INFO CONTACT
Safe Seniors, Strong Communities Grocery shopping and delivery, meal preparation and delivery, prescription pickup and delivery, phone/virtual friendly visits. Call 2-1-1 for more information
VCH Grocery Shop by Phone This program helps people with grocery shopping. Call a designated order line to place an order. Volunteers will then pick up and deliver the groceries to your home. For more information please contact:
604-875-4608
JFS Community Care Hotline Provides essential services including; meal or food bank grocery delivery, counselling/emotional support, friendly phone “visiting.” Call: 604-558-5719
or
Email: communitycare@jfsvancouver.ca
Emergency Relief Society of Vancouver Their priority is getting medication to seniors, but they also work to get food and medication to anybody choosing to self-isolate due to the COVID-19 pandemic. https://www.ersv.ca
or
1-888-859-0788

Health Supports

RESOURCE INFO INFO
Babylon by Telus Health (mobile app) Babylon is a free healthcare mobile app that allows you to check symptoms, consult with doctors by video, get prescriptions and referral, and access your health records. Consultations with doctors are covered under the Medical Services Plan (MSP). https://www.telus.com/en/bc/health/personal/babylon
Psychological First-Aid Services All British Columbians now have access to free psychological first-aid. The telephones-based support is accessible by calling
604-827-0847.
Seniors Abuse & Information Line (SAIL) For older adults who have been abused or mistreated. Call the Seniors Abuse & Information Line (SAIL) at 604-437-1940 or toll free at 1-866-437-1940
Health information Connecting to a registered nurse, qualified exercise professionals, pharmacists Call 8-1-1



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