Since 2019, Brightside has completed relocations for over 140 residents in three projects within the City of Vancouver, and currently supporting other not-for-profits in their relocation efforts.
The residents we serve have mainly been seniors, people with disabilities and families with diverse backgrounds, with low to moderate household incomes, and a range of physical and mental abilities. We have experience working in subsidized buildings, and mixed-income buildings where we assisted both social housing residents and market rate residents to find new housing.
Each relocation resident and household is unique, with specific needs and preferences. By engaging residents in a comfortable and supportive manner, trust is built, allowing the team to work collaboratively to find safe and secure housing for each household. Brightside’s person-centred, collaborative approach allows residents to relocate with minimal disruption and creates positive experiences whenever possible.
Local Government Experience
We are familiar with the Residential Tenancy Branch requirements and have connections with municipalities within Metro Vancouver. In particular, we are very familiar with the City of Vancouver’s Tenant Relocation and Protection Policy, which has the broadest requirements in the Province. We have worked closely with City of Vancouver staff to test different compensation scenarios and approaches to resident relocation while keeping within the municipal policies and responding to Council concerns.
BC Housing Experience
Brightside has had a close working relationship with BC Housing on Community Housing Fund-approved projects. One particular redevelopment project presented some unique challenges rooted in concerns among the resident community that they were being “renovicted.” Brightside mitigated these concerns by hosting meetings with the community of concerned residents as a group and establishing a collaborative working relationship. This led to Brightside finding appropriate housing for a small community to relocate as a group and a rental subsidy program was developed to facilitate the move with BC Housing support.
We have built strong relationships with other affordable housing and market housing providers in Metro Vancouver and Vancouver Island to help find appropriate homes for residents. As a not-for-profit that has gone through the relocation process ourselves, we have a good understanding of organizational needs and challenges during the relocation process. Our learnings helps to inform your relocation process and to successfully relocate residents from your project.