Resources: COVID-19 Supports Directory (July 17)

en English

Below you will find a consolidated list of the most relevant resources. We recommend bookmarking this page for quick reference in the future.

COVID-19 Information

RESOURCEINFOCONTACT
Non-medical information about COVID-19Translation services are available in more than 110 languages.
7:30 am – 8 pm daily.
1-888-COVID19 (1-888-268-4319)
or via text message at
604-630-0300.
For the deaf and hard of hearing, call 7-1-1
REACH UPCCIf experiencing more than mild symptoms and would like to be tested, you can access the UPCCFor consultation with a nurse call
604-216-3138

Community Supports

RESOURCEINFOINFO
VPD
non-emergency line
For city services, noise complaints, language interpretation, reporting of vandalism.Call 3-1-1
or
604-717-3321
Quarantine Conflict Resolution ServiceTo help with residents with increased neighbour conflicts due to COVID-19.https://www.mediatebc.com/resolving-other-disputes/quarantine

Delivery Services

RESOURCEINFOCONTACT
Safe Seniors, Strong CommunitiesGrocery shopping and delivery, meal preparation and delivery, prescription pickup and delivery, phone/virtual friendly visits.Call 2-1-1 for more information
VCH Grocery Shop by PhoneThis program helps people with grocery shopping. Call a designated order line to place an order. Volunteers will then pick up and deliver the groceries to your home.For more information please contact:
604-875-4608
JFS Community Care HotlineProvides essential services including; meal or food bank grocery delivery, counselling/emotional support, friendly phone “visiting.”Call: 604-558-5719
or
Email: communitycare@jfsvancouver.ca
Emergency Relief Society of VancouverTheir priority is getting medication to seniors, but they also work to get food and medication to anybody choosing to self-isolate due to the COVID-19 pandemic.https://www.ersv.ca
or
1-888-859-0788

Health Supports

RESOURCEINFOINFO
Babylon by Telus Health (mobile app)Babylon is a free healthcare mobile app that allows you to check symptoms, consult with doctors by video, get prescriptions and referral, and access your health records. Consultations with doctors are covered under the Medical Services Plan (MSP).https://www.telus.com/en/bc/health/personal/babylon
Psychological First-Aid ServicesAll British Columbians now have access to free psychological first-aid.The telephones-based support is accessible by calling
604-827-0847.
Seniors Abuse & Information Line (SAIL)For older adults who have been abused or mistreated.Call the Seniors Abuse & Information Line (SAIL) at 604-437-1940 or toll free at 1-866-437-1940
Health informationConnecting to a registered nurse, qualified exercise professionals, pharmacistsCall 8-1-1

More in COVID-19 Resources

Multilingual Telephone Message System

In an effort to better serve all residents in the Brightside community, we have established a recorded telephone message system where we will provide important information and updates in several languages. You can access this system by calling the Brightside phone number and entering the appropriate extension. The table below includes a directory of phone …

Read More about: Multilingual Telephone Message System

Resources: COVID-19 Supports & Activities (June 18)

Resources Seniors First BC is a non-profit charitable organization committed to protecting the legal rights of older adults, increasing access to justice for older adults, informing the public about elder abuse, and providing supportive programs for older adults who have been abused. (604) 437-1940 Seniors First BC is able to assist with information and resources …

Read More about: Resources: COVID-19 Supports & Activities (June 18)