Work Hours:  Monday to Friday, 8:00am – 4:30pm
(total of 37.5 hours per week)

Location(s):  Brightside Head office, Downtown Vancouver
(*with occasional remote work opportunities)

Brightside Community Homes Foundation (“Brightside”) is a charitable, private-sector non-profit organization that owns and manages affordable rental housing throughout the City of Vancouver. Brightside’s mission is to build resilient communities, throughout Metro Vancouver, with safe and secure homes for those struggling to meet the demands of market housing. We envision future where people of all income levels have a home within a vibrant and healthy community. With 22 buildings currently providing homes for over 750 independent-living seniors, low-income families, and people with disabilities, Brightside is working to double the number of affordable homes we provide by 2030; we are currently undertaking four major redevelopments that will provide 485 new affordable rental homes by 2025.

COMMITMENT TO DIVERSITY

We are committed to recognizing and reflecting the diversity of the people we house, the communities we build, and the talent we employ. Brightside fosters an inclusive workplace culture where ideas, individual abilities and diverse perspectives are valued and each person is encouraged to learn, develop, and contribute in a meaningful way.

OPPORTUNITY

Brightside is seeking to add a new team member in the Communications & Partnerships department, in the role of Communications & Marketing Coordinator. This position falls under the leadership of the Communications & Partnerships Manager. Housing and housing affordability continue to be key issues in the media and at all levels of government; the overwhelming need for housing in Metro Vancouver means the incumbent will have the opportunity to work in an engaging and fast-paced setting. Exceptional communication skills, strong alignment with Brightside’s values, and a passion for housing equity are essential for this role.

MAIN AREAS OF FOCUS

The Communications and Marketing Coordinator will be part of a small but integral team that is both the steward of the Brightside narrative and the keeper of “the right purple” (Hex Code #4B306A if you’re wondering). The Communications team works closely with all departments, and values deep knowledge of Brightside to accurately represent Brightside’s work and mission to the outside world. As a part of the Communications and Partnerships department, the incumbent will be involved in strategic communications for both general/sector activity and for Brightside’s redevelopment-focused work. Marketing and brand promotion will be tied to Brightside’s redevelopments, social enterprise work, and how Brightside is portrayed to the public. Maintaining and advancing Brightside’s online presence is a key part of the organization’s public representation, and the incumbent will be integrally involved in this work. The communications team also plays a role in resident-facing communications, and the incumbent will have the opportunity to participate in community development events. The threads that connect all of this work are a fundamental alignment with Brightside’s values, a strong understanding of Brightside’s work and mission, and a willingness to work collaboratively across all teams within the organization.

KEY RESPONSIBILITIES

Core Communications Work

• Ensure internal and public-facing materials are aligned with Brightside’s Mission, Vision, and Values, and conform to key branding guidelines
• Create, edit and contribute to policy documents, presentation materials, and multimedia content for all departments, for both internal and external audiences, as required
• Assist with writing media releases, opinion pieces (op-eds) and social media announcements
• Monitor mainstream and social media for sector-relevant and Brightside-specific news or mentions
• Support Brightside’s advocacy work in promoting non-profit and below-market housing and other aligned sectors/causes
• Maintain and develop Brightside’s online presence and public brand awareness
•  Post social media content that aligns with Brightside’s values (Twitter, LinkedIn, Instagram)
• Manage core website content and generate new content (blog);
• Manage and maintain Google Business, Google Maps, and GlassDoor profiles
• Develop and/or edit outgoing resident-facing communications materials
• Attend public events (e.g. conferences, job fairs, housing sector events, etc.)

Marketing

• Design, develop, and implement marketing strategies that promote Brightside as an “ethical alternative” to for-profit rental companies
• Collaborate with the Community Real Estate team to create and deliver marketing that promotes Brightside’s Resident Relocation Services social enterprise
• Coordinate with relevant Brightside teams and external vendors (e.g. video production) to create marketing material
• Implement marketing campaigns focused on leasing Brightside rental homes in newly constructed redevelopment buildings
• Seek out new delivery channels and coordinate existing channels for brand promotion within and outside of the non-profit/affordable housing sector

Cross-department Collaboration and Support

• Support Community Real Estate team in strategic communications work on new redevelopment projects, RFPs (Requests for Proposals), and community engagement activity
• Support Resident Relocation team in developing communications materials and presentation tools during resident relocation phase of redevelopments
• Support Community Development team with community development events (e.g. resident barbeques, holiday parties, workshops, etc.)
• Aid in seasonal fundraising activities that support Brightside’s community development work

The preceding job description is not exhaustive and may change from time to time depending on the needs of Brightside. Additional responsibilities may be assigned as the role develops and priorities shift.

SKILLS AND EXPERIENCE

• Minimum 2 years’ experience in a communications & marketing role AND/OR in a relevant non-profit housing sector role AND/OR commensurate education in a relevant field (e.g. Communications)
• Proven ability to prepare professional, written documents, correspondence, notices, and/or other external-facing communications (examples may be requested)
• Strong understanding of copyright requirements and content attribution
• Ability to exercise discretion regarding sensitive or confidential information
• Technical Proficiencies
  • Intermediate working ability or better: InDesign, Photoshop, Lightroom, Illustrator, Acrobat, Microsoft Office, WordPress
  • Additional skills a bonus (but not a requirement): Adobe Premiere or Final Cut Pro, GIS, Excel
  • Strong familiarity with cloud-based file storage platforms
  • Photography skills are a plus
  • Able to use mobile devices creatively (e.g. for Matterport, video, etc.)
• Exceptional written and oral communication skills including the ability to communicate effectively and inclusively with a variety of individuals, while also maintaining the highest levels of professionalism and confidentiality
• Strong organizational skills, time management, and accountability
• Ability to demonstrate patience, tolerance, and diplomacy, and to exercise tact and good judgement when dealing with a variety of individuals of diverse cultural, educational, and socio-economic backgrounds
• Appreciation of (or disdain for) the Oxford Comma

ADDITIONAL INFORMATION

Brightside has pledged a “Commitment to Diversity and Inclusion;” the successful incumbent will be aligned with this commitment and with Brightside’s core values. Brightside is also proud to be a certified Living Wage Employer. Salary range for this position is $55,000-$62,000 per annum.

A competitive extended health, dental and vision package is provided to qualified employees upon hiring. Employer-Matching RRSP program is offered after three (3) months of successful and continuous employment. A criminal record check for working with vulnerable children and adults is required for this position.

HOW TO APPLY

Brightside is an inclusive employer and encourages applications from women, persons with disabilities, members of visible minorities, First Nations, people of all sexual orientations and gender identities. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. If you are looking to work with a values-driven organization and think you would be a good fit for this position, we invite you to submit your resume and cover letter in PDF format to careers@brightsidehomes.ca with “Communications & Marketing Coordinator + {Your Name}” in the subject line. Post will remain open until the specified submission deadline or until filled. We thank all applicants for their interest in this career opportunity; however, only candidates selected for an interview will be contacted. We thank all applicants for their interest.

Posted May 10, 2023