Brightside Community Homes Foundation (“Brightside”) is a private-sector, non-profit organization that owns and manages 26 buildings across the city of Vancouver, providing affordable housing to those who struggle to meet the demands of market housing. In addition to property management, Brightside is committed to building connections within the Brightside communities that include over 1000 residents.

 

OPPORTUNITY

Brightside is currently seeking to fill a full-time, contract position on our Operations team in the role of the Mobile Field Technician. This position falls under the leadership of the Director of Operations and works under the direct supervision of the Field Manager.

 

MAIN AREAS OF FOCUS
  • To ensure general upkeep of assigned portfolio of properties and report any larger maintenance issues;
  • To inspect assigned portfolio of properties a minimum of once per week; and
  • To provide exceptional customer service to our resident community

 

KEY POSITION RESPONSIBILITIES
  • Adhering to strict compliance with the Residential Tenancy Act at all times and particularly when providing notice to access units;
  • Perform in-suite repairs and maintenance, as assigned;
  • Perform basic repairs to common areas, including interior and exterior of buildings;
  • Ensure safety and security in buildings;
  • Ensure all lighting is operational, entry phones are functioning, exit doors and lights are in a good state of repair, railings are secured, and ramps are clear;
  • Basic plumbing (leaks/toilet/sink repair or replacement);
  • Basic electrical;
  • Basic appliance repair (stoves, fridges, range hoods);
  • Basic window/sliding door repair;
  • Drywall repair;
  • Interior/Exterior door repairs and/or lock maintenance;
  • In-suite demolition, as required;
  • Provide internal and external customer service in a courteous and respectful manner;
  • Communicate with residents regarding work progress;
  • Provide authorized building or suite access to contractors, service providers, etc. and supervise their work;
  • Document and report pre-and-post maintenance jobs by taking photos and/or notes and emailing it to head office;
  • Prepare buildings as required for contractors (i.e. lifting pavers, etc.)
  • Salt and clear snow, as required;
  • Participate in on-call rotation one weekend per month, as required;
  • Perform other repair duties that might be required from time to time; and
  • Assist the Field Manager and other team members, as required.

The preceding job description is not exhaustive and may change from time to time depending on the needs of the organization.

 

SKILLS & EXPERIENCE REQUIRED
  • Proven ability to communicate effectively in English – verbally and in writing
  • Ability to demonstrate patience, tolerance, diplomacy and exercise tact and good judgement when dealing with a variety of clients of diverse cultural, educational and socio-economic backgrounds and behavioral issues
  • Ability to preserve and respect resident confidentiality
  • Excellent interpersonal and customer service skills
  • Good conflict resolution and problem-solving skills
  • Be a team player that demonstrates a positive attitude, is personable and courteous in working with all levels of staff and management
  • Willingness to learn and follow instruction
  • Good handyman skills with basic knowledge of plumbing
  • Must be bondable and physically fit to climb multiple flights of stairs, when needed
  • Must possess a valid Driver’s license and clean driving record
  • Ability to use various functions on a smart phone (for calling, texting, emailing, and taking/sending photos)
  • Resourceful and able to take responsibility for assigned tasks.

 

ADDITIONAL INFORMATION
  • This is a one (1)-year contract position with the possibility of extension; an offer of permanent employment may be extended to the right candidate.
  • Brightside has pledged a “Commitment to Diversity and Inclusion”; the successful incumbent will be aligned with this commitment and the Foundation’s core values.
  • A criminal record check for working with vulnerable children and adults is required for this position.
  • A competitive and comprehensive benefits package is provided to qualified employees upon hiring; RRSP matching program is available after three (3) months of successful employment

 

HOW TO APPLY

We always look forward to receiving applications from great people who would like to work with us! If you think you’d be a good fit for Brightside and this exciting position, we invite you to submit your resume and cover letter in PDF format to: careers@brightsidehomes.ca with “Building Service Worker + {Your Name}” in the subject line. Postings will remain open until the specified submission deadline or until filled. We thank all applicants for their interest in these career opportunities, however, only candidates selected for an interview will be contacted. We thank all applicants for their interest.

 

Posted on January 11, 2021